tSmart accepts the new privacy policy law introduced from 25th May 2018. We are also committed to transparency in everything we do, so when it comes to your personal information, we want to be fully transparent about what we’ll do with it and how we’ll look after it. We know you care deeply about your privacy too, so we provide settings that allow you to choose how certain information is used by us
We”, “us”: “tSmart”,
“Customer”, “you” or “your”: You as an individual who is the subject of personal data
“Services”: The tsmartuk.co.uk website functionality including but not limited to all services offered in our store or through the website
“Site”: Our website, https://tsmartuk.co.uk
This policy explains our privacy practices for how personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If you do not wish to have your personal data processed as described in this policy, you shouldn’t use the Services.
We do not knowingly collect personal information from anyone under the age of 16. No-one under age 16 may provide any information to or on the Services. If you are under the age of 16, do not register on Fixfactor.co.uk, use any of the Services or provide any personal information to us, including your name, email address or any screen name or user name you may use.
By visiting https://tsmartuk.co.uk you are accepting and consenting to the practices described in this policy.
You may give us information about you so we can provide the Services, which may be provided by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, leave us your feedback, search for a product, download any content from our website, place an order on our website, enter a promotion or survey and when you report a problem with our site. Information you give us will not be made public on the site unless otherwise stated
We shall not request from you any personal information, which is deemed sensitive data, including without limitation, information regarding religious or other beliefs, physical and mental health details, sexual life, racial or ethnic origin, trade union membership and/or offences, and we ask that you do not to supply us with any sensitive personal data
You may review and update the information you have provided to us at any time by contacting us.
Automated Information: When you use our site we may automatically collect information in order to allow us to operate and provide the Services, analyse and improve how our Services are used and provide a personalised experience for our users. This information may include.
Information we receive: We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them. You may ask us to provide you with information about our services or about services offered jointly with or on behalf of other organisations by sending us an e-mail to info@tsmartuk.co.uk
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see the tSmart Cookies Policy.
In order to use your personal information as described in this policy, we rely on a number of legal bases including:
Contract based processing of your personal information:
Consent based processing of your personal information
In order to use your personal information as described in this policy, we rely on a number of legal bases including:
Contract based processing of your personal information:
a. We may use your contact information to provide you, or permit selected third parties to provide you with information about goods or services we feel may interest you. We may contact you by electronic means (e-mail or SMS).
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.
If data is transferred by us from within the EEA to a jurisdiction outside the EEA, it is done so in accordance with EU Data Protection laws. We rely on the following legal bases to transfer your information
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
Unfortunately, the Internet is not a secure medium and we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. However, we have put in place a range of security procedures as set out in this privacy policy.
Where we have given you (or where you have chosen) an account and password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. You should never divulge your password or account details to anyone else.
Please be aware that communications over the Internet, such as emails/webmails are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered. This is the nature of the World Wide Web/Internet.
We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
We will use reasonable endeavours to implement appropriate policies, rules and technical measures to protect the personal data that we have under our control (having regard to the type and amount of that data) from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.
We will retain your personal data for as long as reasonably necessary to provide you with the Services, for as long as your tSmart user account is active or for as long as we need to satisfy legal requirements. If you would like to make any changes to your personal data or delete it, please contact us.
Depending on your location, you may benefit from a number of rights regarding the information we process about you, including rights outlined by GDPR for data subjects in the EU. If you are an EU resident you have the right under certain circumstances:
Where you have provided consent for data processing, you can withdraw this consent at any time. For example, you may withdraw your consent to receive marketing materials from us by using the unsubscribe link included on all marketing communications.
If you have any requests to exercise your data information rights you can contact us. Any information access request may be subject to a reasonable fee to meet our costs in providing you with details of the information we hold about you.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. You may be required to read and accept them to continue your use of the services. It is your responsibility to check the Privacy Policy every time you submit information to us.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:
tSmart
Management Team
554 Streatham
High Road London
SW16 3QG
02081680433
info@tsmartuk.co.uk
