How long do in-store repairs take?

Standard device repairs can be done in under an hour, but more complex fixes can take longer.

Do I need to book an in-store appointment?

No, Our stores offer a walk-in service, so there is no need to book an appointment in advance. But You can Book your appointment on our website as well.

Does my Device Repair Has a warranty ?

Yes, all of the parts we are using come with a lifetime guarantee (battery and charging port with one year). Please be aware that, just like most other third-party repair services, this could void the manufacturer’s warranty.

What happens if you can’t repair my device?

In the unlikely event our expert technicians are unable to fix your device, you won’t be charged for the repair service.

Can I still get support after the repair is completed?

Yes, of course! Please contact our support team with any queries following your repair.

Will the Unknown Part message affect the functionality of my iPhone?

No, the "Unknown Part" message does not affect the functionality of your iPhone. It is simply a notification that the system does not initially recognize the new screen. All features and capabilities of your device will continue to work as expected.

Does tSmart provide repair services for other Apple devices like iPads and MacBooks?

Yes, tSmart offers repair solutions for a diverse range of Apple products, including iPads and MacBooks. Feel free to reach out to us for details concerning specific repairs and services available for your particular device. For reliable and efficient battery replacements for your Apple devices, tSmart remains committed to delivering exceptional service, quality and original components, and customer satisfaction.